Leader: Ekaterina Shipilova
Ekaterina Shipilova, Director of SBS Consulting, and Klim Kostyuchenko, Senior Consultant at SBS Consulting, spoke about the specifics of business process optimization and reengineering projects. Which companies could benefit from such projects? What is the difference between "optimization" and "reengineering" of business processes? How to plan the project? What trends should be taken into account?