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Client
A huge food retailer
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Background
The client’s operational effectiveness focus changing and the process management system start made necessary to train personnel. They invited SBS Consulting experts to tell about business processes methodology improvement and management paradigm shift
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Solution
SBS Consulting team developed the business processes improvement methodology materials based on the best world practices and its own experience, customized for business model and client needs. In order to make the new for the client methodology total immersion easier, our experts included not only theoretical basis, but also practical exercises for using the proposed approach and the tools
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Results
Business process improvement methodology materials have been developed based on the DMAIC cycle with the help of Lean, 6 Sigma instruments. The presentation materials for the process management system goals and targets have been developed. The theory and practical seminars for client’s process teams and top managers have been conducted
